CALL KENS | Woman finally gets leaning utility pole next to her property...
Rosa Garza has been fighting to get a leaning utility pole removed since October of 2022. KENS 5 made some calls, and the pole was removed in 24 hours.
View ArticleUSAA customer had to call KENS 5 before her money returned to account
Becky Heye saw $12,000 disappear from her USAA accounts. After fighting with customer service for more than a month, she called KENS 5.
View ArticleHow a new Texas law may reduce the ‘wandering officer’ problem
"Wandering Officers" are officers who have been fired or resigned for misconduct.
View ArticleCastroville woman finally gets refund after calling KENS 5
Anna Riley had been trying to get a refund from Hill Country Honda since May of last year. Then KENS 5 got involved, and the dealership straightened it out.
View ArticleSA woman paid for disconnected solar panels for over a year, but then she...
Isabel Hernandez has been paying hundreds of dollars for solar panels that were never connected to her home. Then she called KENS 5, and things changed.
View ArticleGot a problem? Call KENS! Send your questions... We may be able to help!
The “Call KENS” team will review your message and reply if we think we can assist you.
View ArticleA new doctor's office location had no power... until the doc called KENS
When the doctor reached the end of his line, he got on the line with Call KENS.
View ArticleThese women say they suffered from Breast Implant Illness, a condition the...
According to advocates, there's a growing social media movement as more women discover health complications related to breast implants.
View ArticleApartment mailboxes fixed after tenant’s daughter called KENS 5
USPS said the Sorento Apartment's mail boxes had been broken several times in the last year. Management fixed them after KENS 5 started asking questions.
View ArticleMother who gave her daughter CBD oil to treat liver cancer gets 90 days in jail
The 2019 case sparked debate over a parent's right to control medical care.
View ArticleNeighbors on Marchmont Lane spent years asking when their street would be...
KENS called SA Public Works to ask when Marchmont would be repaved. It's scheduled for April of this year.
View ArticleWashing machine repairs are putting a woman through the wringer! | Call KENS
Imagine buying a new washing machine, then shortly after that a repairman has to come out more than half a dozen times... and it's still not working right!
View Article78-year-old woman awarded $3.76 million after SWAT raided her home, found no...
A Denver jury awarded the damages to Ruby Johnson after Denver Police executed a search warrant in 2022 on her Montbello home.
View ArticleCompany denies liability after pilot's foot 'swallowed' in moving walkway at...
TK Elevator responded to Kenneth Gow’s lawsuit in which he alleges injuries after his foot got stuck in a moving walkway in Denver International Airport.
View ArticleA tree fell across this man’s fence months ago. Then he called KENS and the...
Bobby Del Bosque had been trying to get a tree, which belonged to a neighboring property, removed from his yard for eight months. Then he called KENS 5.
View ArticleMan charged with 2011 murder in Bell County arrested near San Antonio
The body of Shayna L. Waller was found in a ditch on Quarry Road in West Bell County, partially covered in a bloody bedsheet in 2011.
View ArticleAfter millions of dollars of hospital bills, Central Texas woman left with...
Ronika Allen said she is still getting bills from ARA Diagnostic Imaging, which have added up to an outstanding balance in the thousands.
View ArticleSAPD investigating alleged attempted robbery in a park on the city's west side
According to police, the unknown suspect fled the scene after he threatened to shoot the victims if they didn't hand over their belongings.
View ArticleSAWS got debris in a woman's water pipes. After boiling water for a month,...
SAWS wouldn't pay the full cost to repair Hannah Johnson's home but plumbing company Goettl later fixed it for free. Find out why.
View ArticleAn SA man wanted the city to fill in a ditch behind his home. Finally he...
Robert Mendez wanted the city to fill in a ditch behind his home that kept collecting water. Now the city says he's in charge of the ditch.
View Article'We're just asking for someone to come forward' | Family of murdered teen...
Police found Kaitlin Hernandez early Wednesday morning off Dell Oak Drive after her family reported her missing.
View ArticleDon't be so cold...please replace my refrigerator! | Call KENS
A woman is getting a really cold reception to her requests for her warranty company to replace her refrigerator, after repairmen can't fix it.
View ArticleBexar County man owes nearly $29,000 of someone else's property taxes. After...
Robert Stewart bought a foreclosed property at a county auction. Now the county’s collection firm is claiming he must pay the last owner’s taxes.
View ArticlePoteet woman calls KENS 5, gets refund from mobile home company.
Alejandra Lopez wasn't sure if Mobile Homes Factory Direct was giving her a refund or not. KENS spoke to the general manager and it was available soon after.
View ArticleCall KENS | SA woman says she was blocked by a contractor who she paid to...
Debbie Dominguez paid a contractor $260 six months ago but never got her windshield. USAA explains how you can avoid this situation.
View ArticleAn SA man was stuck making monthly payments on a broken SUV | Call KENS
Jose Botello bought a Ford Bronco Sport online from Lithia Motors, but it broke down soon after. KENS 5 got involved and the company made things right.
View ArticleSome Williamson County homeowners want the TCEQ to help stop rapid algae...
Officials may decide if the Liberty Hill Wastewater Treatment Plant needs to lower the amount of phosphorus it discharges into the river.
View ArticleNavy veteran couldn't access tax refund to pay for move-in costs | Call KENS
Leonard Maye was trying to move into an apartment after being homeless for five months, but he couldn't access his tax refund. KENS 5 helped him find a solution.
View ArticleSan Antonio woman stuck in solar panel loan that could have cost her more...
Dora Torrez said she would never have been able to pay the loan back. Now she doesn't have to.
View ArticleChild was holding gun that shot, killed 5-year-old boy in Newaygo County
A 6-year-old boy was holding the gun when it discharged, killing his 5-year-old relative, police say.
View Article'They had no justification of being on my property' | SA man wrongfully held...
On Dec. 30, 2022, Bexar County sheriff's deputies served a warrant to the wrong homeowner.
View ArticleA San Antonio man finally got dirt after he called KENS. Yes… dirt.
Robert Mendez just wanted the city to fill in a ditch behind his home because it kept collecting water. After calling both KENS and his councilwoman it got done.
View ArticleCall KENS | An east-side family couldn't pay rent after a banking error that...
A banking error left Anthony Knowles in debt at the end of the month. KENS 5 called Chase Bank and the bank fixed the account just in time.
View ArticleHer husband says she bled for 10 hours internally – then she was gone | ‘Our...
Kira Johnson died at the hospital hours after she delivered their son. Her husband said their repeated calls for help were ignored. He wants the laws to change.
View Article'His last words were, 'Mom I'll be right back'' | Temple family continues...
It's been nearly two weeks since Amarioon Moore first went missing.
View ArticleCall KENS | Residents at Miller Ranch fed up with potholes at a local...
There have been 12 potholes near the same intersection in just two-and-half years. Residents want the problem fixed for good, so they called KENS.
View ArticleA New Braunfels woman was still waiting on her recalled Kia to be fixed, so...
Jane Kidder got a recall notice for her Kia Sportage in November of 2023 which said it could catch fire. She’s still waiting for Kia to fix it.
View ArticleFamily calls KENS 5, gets $1,537 refund from glass contractor
Joe Munoz didn't show up for two months after getting paid. He finally provided a full refund after the customer called KENS 5.
View ArticleElderly man will finally get his Kia Sedona fixed after calling KENS 5
A dealership couldn't find a part for Jim Ellis's van after four months. KENS called Kia, and the company found the part for Ellis in less than 48 hours.
View ArticleBodycam video shows man telling Canton, Ohio, officers 'I can't breathe'...
An officer can be seen placing his knee on Frank E. Tyson's upper body for roughly 30 seconds. More than five minutes passed before police checked Tyson for a pulse.
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